Privacy Policy

At Freedom Vacuums, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when visiting our website. By using our website, you agree to the terms of this Privacy Policy.

Information We Collect

We collect two types of information from you: personal information and non-personal information.

Personal Information

  • Name
  • Email Address
  • Phone Number
  • Billing and Shipping Address
  • Payment Information
  • Order History

Non-Personal Information

  • Browser Type
  • IP Address
  • Device Information
  • Website Usage Statistics
  • Cookies and Analytics Data

How We Use Your Information

Your information may be used to:

  • Process and fulfil orders
  • Deliver products and services
  • Respond to enquiries and provide customer support
  • Send order updates and service notifications
  • Improve our website, products, and customer experience
  • Process secure payments
  • Send promotional offers and marketing communications where permitted

Cookies and Tracking Technologies

Freedom Vacuums uses cookies and similar technologies to enhance your browsing experience, analyse website traffic, and improve website functionality. You may choose to disable cookies through your browser settings; however, some website features may not function correctly.

Sharing Your Information

We do not sell, trade, or rent your personal information to third parties.

We may share your information with trusted service providers, including:

  • Payment Processors
  • Shipping and Courier Companies
  • IT and Website Support Providers
  • Marketing and Analytics Service Providers

These providers receive only the information necessary to perform their services.

Data Security

We take reasonable precautions and implement industry-standard security measures to protect your personal information from unauthorised access, misuse, alteration, or disclosure.

While we strive to protect your information, no method of data transmission or electronic storage is completely secure. By using our website, you acknowledge and accept this risk.

Third-Party Websites

Our website may contain links to third-party websites. Freedom Vacuums is not responsible for the privacy practices or content of these external websites. We encourage you to review their privacy policies before sharing any personal information.

Your Rights

You have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your personal information where applicable
  • Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Changes to This Privacy Policy

Freedom Vacuums reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and the revised version will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how we handle your information, please contact us:

Freedom Vacuums
66/150 Palmers Road,
Truganina VIC 3029, Australia

Phone: (+61) 411 435 514